Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.
Juliet graduated from Big Rapids High School in 2011, and from Ferris State University in 2015 with her Bachelor’s in Health Care Administration. She is married and has one son, Aiden.
Stephanie has been with Big Rapids Family Eyecare since September of 2016. She has a background in customer service and will be happy to help you as a receptionist or a technician. Stephanie is married, has three kids, Jude, Harper, and Hugo, and a dog Penny. She enjoys spending time outdoors, reading, and following local sports teams.
Kate has been with Big Rapids Family Eyecare since August of 2017. She works as an optical technician pretesting patients and teaching contact lens classes. Kate is from Big Rapids and enjoys spending time with her family and knitting.
Melissa has worked in optical since 2011. She is knowledgeable with both optical and contact lenses. Melissa resides in Chippewa Lake with her husband Bob, daughter Avery, and dog Chewie.
Ann is our insurance billing representative. She is very organized and dedicated to her work.